Data Deletion Policy
1. Introduction
At LeasingBaba, we are committed to ensuring the privacy and security of your personal data. This Data Deletion Policy outlines how you can request the deletion of your personal data from our systems and the process we follow to handle such requests. This policy applies to data collected through our property leasing management platform, tenant interactions, and other services.
2. Right to Data Deletion
You have the right to request the deletion of your personal data at any time. This includes data that we have collected through your use of our leasing software, tenant portal, and other interactions with our website. This right is supported by various international laws:
- EU (GDPR): The 'right to be forgotten' allows data subjects to request erasure under certain conditions, such as when data is no longer necessary or consent is withdrawn.
- UAE (Federal Decree-Law No. 45/2021): Provides the right to request deletion of personal data when processing is no longer required or consent is revoked.
- Asian Countries: In India (DPDP Act 2023), you can request erasure after purpose fulfillment; Singapore (PDPA) allows withdrawal of consent leading to deletion; Japan (APPI) mandates cessation of use and deletion upon request.
3. How to Request Data Deletion
To request the deletion of your personal data, please follow these steps:
- Submit a Request: Send an email to support@leasingbaba.com with the subject line "Data Deletion Request." In your email, please include the following information:
- Your full name
- Email address associated with your account
- Any specific data you wish to be deleted (if applicable, e.g., lease history, payment records)
- Verification: We may require additional information to verify your identity before processing your request. This is to ensure that the request is legitimate and to protect your data from unauthorized access, in compliance with GDPR, UAE PDPL, and other regional laws.
- Processing Time: Once we have verified your identity and received your request, we will process the data deletion within 30 days (extendable under GDPR/UAE PDPL if complex). We will notify you via email once your data has been deleted. In Asian jurisdictions like India/Singapore/Japan, processing aligns with local timelines, typically reasonable periods.
4. Data Deletion Process
Upon receiving a valid data deletion request, we will take the following actions:
- Account Data: If you request deletion of your account data, we will permanently remove all associated personal information, including but not limited to your profile information, lease history, payment details, and contact details.
- Backup Data: Please note that while we will delete your data from our active systems, some residual data may remain in our backups for a limited period (e.g., up to 90 days), as required by law or for operational purposes, in line with GDPR retention rules and UAE PDPL.
- Third-Party Data: If your data has been shared with third-party service providers (e.g., payment processors or screening services) in accordance with our Privacy Policy, we will notify them of your request and ensure that they delete your data from their systems as well, per applicable laws like GDPR's processor obligations.
5. Exceptions
Certain data may be exempt from deletion requests if:
- It is required for compliance with legal obligations (e.g., tax records under EU/UAE/Asian financial laws).
- It is necessary for the establishment, exercise, or defense of legal claims.
- It is necessary for the performance of a contract to which you are a party (e.g., ongoing lease agreements).
Exemptions are applied strictly per GDPR Article 17(3), UAE PDPL equivalents, and Asian laws like DPDP's public interest provisions.
6. Contact Information
If you have any questions or need assistance with the data deletion process, please contact us at support@leasingbaba.com or visit www.leasingbaba.com/contact_us.
7. Updates to This Policy
We may update this Data Deletion Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website following any changes signifies your acceptance of the new policy.
Effective Date: October 14, 2025